Privacy policy

PRIVACY POLICY

Storm Designs Ltd

"Storm Designs" Ltd takes care for the protection of your personal data and the information you provide on the website www.stormsofia.com www.stormsofia.com

Here's how we do it:

This information concerns you, if you are already our customer, if you are registered or if you visit our website www.stormsofia.com (the "Website"). www.stormsofia.com (the "Website").

By publishing this Privacy Policy ("Policy" or "Privacy Policy"), we would like to inform you of the way we collect and use the personal data you provide us. The policy describes the methods applied and the purposes for which Storm Designs EOOD, respectively our service providers, process the information collected from and about you when using services via our website www.stormsofia.com (the “Website”).

By providing your personal data or using the Website, you trust us and voluntarily accept the terms of this Privacy Policy.

Read this Policy carefully. It provides important information about how we process personal data and explains your legal rights.

About us:

We, Storm Designs Ltd, UIC 206149145, with seat and registered address: Sofia 1172, Izgrev region, residential complex Dianabad, 59 Dragan Tsankov Blvd., bl. 1, ent. 4, fl. 7, ap. 21 ("Storm Designs" or "we"), collect and process personal data of individuals, our customers, website visitors or other contacts on the Bulgarian market. We are aware of our responsibility to take care of and protect your personal data, to comply with the applicable legislation in the field of privacy and personal data protection.

Storm Designs, acting as a data controller, is responsible for the proper and lawful processing of the personal data that you provide during your registration on the Website or when visiting the Website.

For the avoidance of any doubt, please note that Storm Designs operates the Website, trade name/brand Storm Sofia. Storm Sofia is not a separate data controller and all references to Storm Sofia on the Website are references to Storm Designs.

If you want to contact us with questions regarding this Policy, please use the following forms of contact:

phone: +359 889 777 077; email: info@stormsofia.com

When and how we collect your personal data:

Storm Designs may process your personal data in the following cases:

If you contact us directly, for example by filling out a registration form on the Website or through the customer service lines in order to request information about our products;
Automatically when using the Website.

If you provide information on behalf of another person, you must ensure that such person has received this Privacy Policy and that the requirements of the applicable law have been complied with, before providing the relevant information.

Dacă furnizați informații în numele unei alte persoane, trebuie să vă asigurați că acestei persoane i s-a acordat această Politică de confidențialitate și că cerințele legii aplicabile au fost respectate înainte de a furniza informațiile.

If you are under the age of 14, please do not provide us with any of your information, unless you have the permission of your parent or guardian to do so.

We would like to ask for your assistance to keep your information up to date by informing us of any changes in your personal data.

Types of personal data we collect:

The following categories of personal data may be collected from and about you depending on which of our services you use:

Identification and contact details:
Your name and surname, delivery and invoicing address, telephone number, e-mail address.

Data related to the use of the Website:
Your IP address, your login information, browser type and version, time zone settings, plug-in types, geolocation information regarding your likely position, operating system and its related versions, etc.
Your way of browsing through the Website, your display of products and services, page loading and responsiveness time, download errors, browsing time, behavior and other actions, etc.

What about sensitive data?
We do not collect any sensitive data that could affect you (i.e. personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic data, biometrics, health or sexual life or sexual orientation).

Here is why we process your data:

The processing of your personal data, in accordance with the current Bulgarian legislation and the principles of the European Union Framework Directives for the protection of information and in particular the General Data Protection Regulation EU/2016/679 (the "Regulation"), shall always be for specific purpose and be justified on one of several legal grounds under the Regulation. We are required to state the purposes for each use of your data as follows:

Use of the Website and service management:
Your data is processed to allow registration on the Website, access to and provision of services reserved for users registered on the Website and placement through the Website of an order to purchase the products available on the Website, including any administrative formalities. In this case, the legal basis is the performance of the contract for the provision of our services.

Implementation of financial and accounting activities:
Data processing for the purpose of receiving and ordering amounts due in bank accounts, issuing invoices. The basis for processing in this case is the compliance with a legal obligation.

Customer support:
Communication of changes in our services, support and correspondence with customers by phone or email, including correction of any errors. In this case, the legal basis is our legitimate interest.

Marketing:
Your data is processed so that we can send advertising materials and newsletters, provide you with commercial information by phone, SMS, email and also using traditional methods (eg. sending catalogs by mail), for promotional initiatives of Storm Designs, to conduct market research and customer satisfaction surveys. In this case, the legal basis is your consent.
You may object to the processing of your personal data for this purpose or withdraw your consent to receive marketing communication and direct marketing, at any time, with future effect, by sending the objection or notice of withdrawal to Storm Designs at the contact e-mail/ telephone referred to in point 1 above.

For our business purposes:
For our business purposes, such as data analysis, development of new models, improvement of our Website, improvement of our products and services, identification of trends in browsing the Website, development of a personalized environment on the Website by introducing products and offers that are customized for your personal needs or measure the effectiveness of our promotional campaigns, but without conducting any profiling of your specific habits. In this case, the legal basis is our legitimate interest.
In any case, there is absolutely no automatic decision-making process involving you.

What we mean by legal basis:

Consent:
This is the authorization to process your personal data for a specific purpose.
You can change your mind whenever you want!
You can withdraw your consent at any time by sending us an email at the following address: info@stormsofia.com.
If you decide to withdraw your consent and there is no other legal basis allowing us to process your personal data, we will stop processing it.

Performance of the contract:
The processing of your data is essential for the collection of information before making a purchase from our Website and for the execution of the relevant contract.

Legitimate interest:
The processing of your data may be based on our legitimate interest or on that of third parties, unless your interests or fundamental rights and freedoms take precedence over such interests.
Our legitimate interests may relate to: collecting information about the way you behave on our Website and / or applications; providing, developing and improving our services; checking the effectiveness of our marketing campaigns; improving data protection.

Your choice and rights:

You may choose not to provide us with your data. In this case, you can continue to browse our Website, but we will not be able to provide you with any services without your personal data.

You can disable cookies by changing your browser settings.

You can block cookies by setting your browser so that it does not store them. You can also delete cookies directly through your browser settings. If you disable cookies, you can still browse our website, but some of our services may not work properly. To find out more, refer to our cookie policy.

Before any processing of your data for marketing purposes, we will request your express consent. You can withdraw your consent to receive promotional messages by sending an email to the following address: info@stormsofia.com

Your rights:

You can always exercise your rights by sending us an email at the following address: info@stormsofia.com

You have the right to access the information about you.
This includes the right to ask us for additional information about: the categories of data we process; purposes of processing; the categories of all recipients to whom your data may be provided; the period during which the data will be stored or, if this is not possible, the criteria used to determine that period; other rights regarding the use of your data. You have the right to request and be provided with a copy of your personal data.
We will provide you with information within one month of receiving your request, unless it adversely affects the rights and freedoms of other parties (eg. the privacy of another person or intellectual property) or if there are legal prohibitions that prevent us from doing it. We will let you know if we are unable to respond to your request for these reasons.

You have the right to request corrections to your personal data if it is inaccurate or outdated.

You have the right to request the deletion of your personal data (right to be forgotten).
You may ask us at any time to delete your personal data that we hold, if the storage of your personal data is no longer necessary for the purposes of processing; you have withdrawn your consent when the processing is based on your consent; your personal data has been processed illegally, etc.

You have the right to transfer your data to another controller (data portability).
We will provide you with a copy of your data in a structured, widely used and machine-readable format if you wish to transfer it to another controller and if the processing of your data is based on your consent or contract and is carried out by automated means. If you request it and it is technically feasible, we will directly transfer your data to the new controller. We will not make any transfers if the portability of your data includes the disclosure of personal data of third parties.

You have the right to submit a complaint
You can contact the supervisory authorities at any time to file any complaints you may have. Before you do this, please contact us first. We will be happy to resolve any issues related to the processing of your personal data.

You have the right to object to the use of your data for automated decision-making, including profiling.
We may use your data to identify information that may be relevant to you (for example, to send you personalized emails based on your preferences that we have discovered). Otherwise, we will only use your information to provide you with our services.

What level of security do we apply when processing your data?

We protect personal data in strict compliance with the current Bulgarian legislation and the principles of the framework directives of the European Union for the protection of information and personal data (including Regulation EU/2016/679).

We ensure that your data is processed upon maximum security, and to this end we have taken physical, informational and organizational measures to ensure the protection of your data.

Nevertheless, we must remind you that:

You provide us with your data at your own risk. We do our best, but unfortunately, there are no 100% secure means of data transmission. You must keep your username and password confidential at all times: you are the only one who has access to them. If you believe that you have suffered a data breach, we will ask you to contact us immediately at info@stormsofia.com

How long will we store your data?

We store your data for as long as necessary for the purpose for which we received such data. If your data is processed for two purposes, we will retain it until the purpose with a longer processing period is achieved; however, we will stop processing it for the purpose with a shorter period of processing, after the expiration of such shorter period.

In particular, we will stop actively processing your data within 12 months of the last use of the service or closing your account, unless there are legal obligations (such as sales invoices) that require us to store your data for longer period. As for the promotional activities targeted at you (which you can ask us to stop at any time), we will store your data for a maximum of 24 months from the date you registered for the service.

Where is your data stored?

Your data is processed within the European Union.

As soon as you provide us with your personal data, you agree that it will be transferred, stored and processed by us, in compliance with all security requirements of the applicable law.

If we need to transfer and/ or store your personal data outside the EU, you will be duly informed. In such case, we will take all appropriate measures to ensure maximum data protection.

Third parties that may process your data:

To run our online business, we need to take advantage of the services of third parties who host applications, communicate with our customers, manage emails, and so on. Please be assured that this type of support is provided by the best players on the market providing this type of service. We share your information with them only when necessary to ensure the maximum functionality of our services and in accordance with the security measures and best practices described in this Privacy Policy.

Policy Update:

We may make changes to this Policy from time to time. Changes to this Policy will take effect when the revised Policy is published on the Website. If you use our Website or our services after the changes, you will be considered to have accepted the updated Policy.

PRIVACY POLICY

Storm Designs Ltd

"Storm Designs" Ltd takes care for the protection of your personal data and the information you provide on the website www.stormsofia.com www.stormsofia.com

Here's how we do it:

This information concerns you, if you are already our customer, if you are registered or if you visit our website www.stormsofia.com (the "Website"). www.stormsofia.com (the "Website").

By providing your personal data or using the Website, you trust us and voluntarily accept the terms of this Privacy Policy.

Read this Policy carefully. It provides important information about how we process personal data and explains your legal rights.

About us:

Storm Designs, acting as a data controller, is responsible for the proper and lawful processing of the personal data that you provide during your registration on the Website or when visiting the Website.

For the avoidance of any doubt, please note that Storm Designs operates the Website, trade name/brand Storm Sofia. Storm Sofia is not a separate data controller and all references to Storm Sofia on the Website are references to Storm Designs.

If you want to contact us with questions regarding this Policy, please use the following forms of contact:

phone: +359 889 777 077; email: info@stormsofia.com

When and how we collect your personal data:

Storm Designs may process your personal data in the following cases:

If you contact us directly, for example by filling out a registration form on the Website or through the customer service lines in order to request information about our products;

Automatically when using the Website.

If you provide information on behalf of another person, you must ensure that such person has received this Privacy Policy and that the requirements of the applicable law have been complied with, before providing the relevant information.

Dacă furnizați informații în numele unei alte persoane, trebuie să vă asigurați că acestei persoane i s-a acordat această Politică de confidențialitate și că cerințele legii aplicabile au fost respectate înainte de a furniza informațiile.

If you are under the age of 14, please do not provide us with any of your information, unless you have the permission of your parent or guardian to do so.

We would like to ask for your assistance to keep your information up to date by informing us of any changes in your personal data.

Types of personal data we collect:

The following categories of personal data may be collected from and about you depending on which of our services you use:

Identification and contact details:

Your name and surname, delivery and invoicing address, telephone number, e-mail address.

Data related to the use of the Website:

Your IP address, your login information, browser type and version, time zone settings, plug-in types, geolocation information regarding your likely position, operating system and its related versions, etc.

Your way of browsing through the Website, your display of products and services, page loading and responsiveness time, download errors, browsing time, behavior and other actions, etc.

What about sensitive data?

We do not collect any sensitive data that could affect you (i.e. personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic data, biometrics, health or sexual life or sexual orientation).

Here is why we process your data:

Use of the Website and service management:

Implementation of financial and accounting activities:

Data processing for the purpose of receiving and ordering amounts due in bank accounts, issuing invoices. The basis for processing in this case is the compliance with a legal obligation.

Customer support:

Communication of changes in our services, support and correspondence with customers by phone or email, including correction of any errors. In this case, the legal basis is our legitimate interest.

Marketing:

For our business purposes:

In any case, there is absolutely no automatic decision-making process involving you.

What we mean by legal basis:

Consent:

This is the authorization to process your personal data for a specific purpose.

You can change your mind whenever you want!

You can withdraw your consent at any time by sending us an email at the following address: info@stormsofia.com.

If you decide to withdraw your consent and there is no other legal basis allowing us to process your personal data, we will stop processing it.

Performance of the contract:

The processing of your data is essential for the collection of information before making a purchase from our Website and for the execution of the relevant contract.

Legitimate interest:

The processing of your data may be based on our legitimate interest or on that of third parties, unless your interests or fundamental rights and freedoms take precedence over such interests.

Our legitimate interests may relate to: collecting information about the way you behave on our Website and / or applications; providing, developing and improving our services; checking the effectiveness of our marketing campaigns; improving data protection.

Your choice and rights:

You may choose not to provide us with your data. In this case, you can continue to browse our Website, but we will not be able to provide you with any services without your personal data.

You can disable cookies by changing your browser settings.

You can block cookies by setting your browser so that it does not store them. You can also delete cookies directly through your browser settings. If you disable cookies, you can still browse our website, but some of our services may not work properly. To find out more, refer to our cookie policy.

Before any processing of your data for marketing purposes, we will request your express consent. You can withdraw your consent to receive promotional messages by sending an email to the following address: info@stormsofia.com

Your rights:

You can always exercise your rights by sending us an email at the following address: info@stormsofia.com

You have the right to access the information about you.

You have the right to request corrections to your personal data if it is inaccurate or outdated.

You have the right to request the deletion of your personal data (right to be forgotten).

You may ask us at any time to delete your personal data that we hold, if the storage of your personal data is no longer necessary for the purposes of processing; you have withdrawn your consent when the processing is based on your consent; your personal data has been processed illegally, etc.

You have the right to transfer your data to another controller (data portability).

You have the right to submit a complaint

You can contact the supervisory authorities at any time to file any complaints you may have. Before you do this, please contact us first. We will be happy to resolve any issues related to the processing of your personal data.

You have the right to object to the use of your data for automated decision-making, including profiling.

We may use your data to identify information that may be relevant to you (for example, to send you personalized emails based on your preferences that we have discovered). Otherwise, we will only use your information to provide you with our services.

What level of security do we apply when processing your data?

We protect personal data in strict compliance with the current Bulgarian legislation and the principles of the framework directives of the European Union for the protection of information and personal data (including Regulation EU/2016/679).

We ensure that your data is processed upon maximum security, and to this end we have taken physical, informational and organizational measures to ensure the protection of your data.

Nevertheless, we must remind you that:

How long will we store your data?

Where is your data stored?

Your data is processed within the European Union.

As soon as you provide us with your personal data, you agree that it will be transferred, stored and processed by us, in compliance with all security requirements of the applicable law.

If we need to transfer and/ or store your personal data outside the EU, you will be duly informed. In such case, we will take all appropriate measures to ensure maximum data protection.

Third parties that may process your data:

Policy Update:

We may make changes to this Policy from time to time. Changes to this Policy will take effect when the revised Policy is published on the Website. If you use our Website or our services after the changes, you will be considered to have accepted the updated Policy.

For further information, please contact us at info@stormsofia.com